LAURA MELISSA WILLIAMS
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expertise

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Foresight:
Translating global market forces and trends into insights that inform and impact business and brand strategy. 
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Insight:
Qualitative/design-led research:
  • mobile and in-home ethnographic deep-dives
  • expert interviews
  • street intercepts
  • online community set-up and management
  • retail shop-alongs
  • semiotic analysis
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Innovation:
Front-end innovation activities:
  • innovation Safaris
  • expert & thought-leader interviews
  • opportunity mapping
  • design and delivery of theme-based client supper clubs
  • recruitment of thought-leaders, experts and innovators
  • design and facilitation of concept generation workshops
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Design, testing & delivery:
  • service and systems design
  • customer/user-journey mapping
  • existing & future service mapping
  • basic wire-framing
  • basic prototyping
  • service blueprints

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Strategy:
  • innovation roadmaps and business strategy​
  • ​future-focused strategic recommendations based on the needs and capabilities of the business, organisation or brand
​Image source:  Architects Zeller & Moye and artist Katie Paterson installed this public artwork in the grounds of Bristol University, England, which is made up of samples from more than 10,000 tree species.  I love this piece because of the composition and light
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  • What I bring
  • WHAT I DO
  • Clients
  • Experiments
  • Contact
  • Journal